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ThinkRoot is a research and publishing practice. It is not taking client work and is not available for advisory engagements.

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Pitches, corrections, and contributor inquiries reach the editorial address. The publication is independent, indexed under ISSN 3143-6412, and reads every pitch. What it looks for is in the charter.

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The record

"Chad brings a rare combination of deep technical acumen, strategic storytelling, and relentless execution. He consistently translated complex product capabilities into compelling narratives that resonated with customers, partners, and internal stakeholders alike."

George Rubio · Director, Head of Outbound Product Management · ServiceNow

"Chad has a unique strength to think outcomes first, and then layer in the technical requirements to meet those goals."

Matt Gowarty · Director, Product Marketing, IT Operations

"He takes a complex problem, turns it over, and comes back with something smart and elegantly simple. Whether untangling GTM messaging or positioning a new product, Chad always brought clarity where there was noise."

Bill Hansey · Product Marketing Director · ServiceNow

"He built and delivered the keynote demo for the EVP of ITx Product Management at Knowledge 2025. The demo was exceptionally well received by thousands of customers and stood out as a defining moment of the event."

John Lee · Product Marketing, AI Platform · Samsara

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